Privacy Policy

1. Data Controller & Contact Details

Techne, located in Istanbul, Türkiye, operates as the Data Controller responsible for processing your personal data collected through www.itstechne.com.

• Entity: Techne
• Location: Istanbul, Türkiye
• Data Privacy Contact: hello@itstechne.com

2. Categories of Data We Collect

We limit our data collection to specific personal metrics necessary for business inquiries, relationship management, and performance tracking.

A. Information You Directly Provide

When you complete a form on our Site (e.g., project inquiries, consultation bookings, newsletter sign-ups), we collect:

• First Name
• Last Name
• Email Address
• Phone Number
• Company Name

B. Automatically Collected Technical & Tracking Data

When you visit the Site, our servers and integrated tracking scripts automatically collect:

• IP address, geographic location (city/country level), browser type and version, language, operating system, and hardware identifiers.
• Site interactions, page view paths, scroll depth, conversion events, referral URLs, and session timestamps.

3. How We Use Your Data & Legal Bases for Processing

We process your personal data under the following legal grounds and for explicit business purposes:

4. Critical Third-Party Systems & Processing Pipeline

Techne integrates trusted third-party enterprise tools to store, process, and optimize data:

• HubSpot CRM: Your contact form inputs (First Name, Last Name, Phone, Email, Company Name) are stored securely in our HubSpot platform for lead processing and automated email sequences. You can opt out of any email campaign instantly using the HubSpot one-click unsubscribe link at the footer of any message.
• Google Analytics & Google Tag Manager: Tracks visitor behavior, device profiles, and interaction channels to measure website traffic and improve UI performance.
• Meta Pixel & Google Pixel: Measures conversion effectiveness, attributes ad clicks, and serves tailored commercial messaging across Meta (Facebook/Instagram) and Google advertising networks.

5. Cookies & Tracking Technologies

Our Site uses a Cookie Consent Banner that allows you to manage or decline non-essential cookies before tracking scripts fire.

• Essential Cookies: Required for technical navigation and security functions on the Site.
• Analytical Cookies (Google Analytics): Collect aggregated, anonymous metrics regarding user behavior and traffic sources.
• Marketing & Pixel Cookies (Meta & Google Pixels): Track conversion events across external advertising platforms for audience building and retargeting.

Managing Cookies: You can adjust your consent choices at any time via our Cookie Banner or through your browser preferences. Disabling analytical or marketing cookies will not block access to our core website content.

6. Data Retention Policy

In compliance with international data minimization mandates:

• HubSpot CRM Lead Data: Personal information collected via contact forms (First Name, Last Name, Phone, Email, Company) is retained in HubSpot for 12 months from the date of submission or last active interaction.
• Data Deletion: Following the 12-month retention window — or upon receiving an explicit erasure request — your records are permanently deleted or fully anonymized, unless a formal client contract requires retention under tax/accounting regulations.

7. Cross-Border Data Transfers

Because Techne relies on global service architecture (such as HubSpot and Google/Meta cloud infrastructure located in the EU and US), your personal data may be transferred outside Türkiye. All cross-border transfers are conducted under recognized legal safeguards, including Standard Contractual Clauses (SCCs), binding corporate rules, or explicitly qualified cloud environments under GDPR, CCPA, and KVKK regulations.

8. Your Statutory Privacy Rights

Regardless of your location, Techne guarantees full support for your privacy rights under GDPR, KVKK, CCPA/CPRA, CalOPPA, PIPEDA, and Australia's Privacy Act 1988:

• Right to Access / Know: You have the right to request a copy of the personal data we hold about you.
• Right to Erasure ("Right to be Forgotten"): You can request that we delete your stored personal information from our databases and HubSpot CRM.
• Right to Rectification: You can request the correction of inaccurate or incomplete information.
• Right to Unsubscribe / Opt-Out: You may stop automated email communications at any time using the one-click unsubscribe link provided in every HubSpot autoresponder email.
• Right to Withdraw Consent: You can modify or revoke your consent for cookie tracking at any time via our Cookie Consent Banner.
• Non-Discrimination: We will never discriminate against you, change pricing, or alter service availability for exercising your privacy rights.

9. Exercising Your Privacy Rights

To submit a data access request, request deletion of your records from HubSpot, or raise any privacy question, contact our Privacy Officer at:

• Email: hello@itstechne.com
• Subject Line: Data Privacy Request / Unsubscribe
• Website: www.itstechne.com